Reference

Privacy Policy

We handle your account data, payment confirmations and session security with clear controls. When you deposit through DANA, OVO or GoPay, transaction details stay between you, your wallet provider and our payment gateway — we store only the reference needed to credit your account.

Account securityPayment privacyCookie settingsData access requestsRetention terms
bandot888 Privacy Policy
DATA HANDLING

Security and Control Practices

We encrypt session traffic with TLS, hash account passwords with a salt, and store payment references separately from login credentials so a single breach cannot connect your wallet to your game history. Withdrawal requests trigger a confirmation message to your registered contact method before funds leave the account. Cookie preferences live in your account settings — essential cookies keep you logged in; analytics cookies measure page performance and can be disabled without affecting deposit or game access.

Encryption standard

Account sessions run over TLS; passwords are hashed with bcrypt and a unique salt. Payment references are stored in a separate table that maps only to your account identifier, not to your email or phone, so login credentials and wallet…

Cookie categories

Essential cookies maintain login state and session continuity across the lobby, live tables and sportsbook. Analytics cookies track page views and campaign sources; you can turn them off in account settings without losing deposit or withdrawal functionality.

Retention schedule

Active-account data stays while your account is open. Transaction logs are kept for the period payment processors require — typically two years — then moved to archive.

Access requests

Contact support to request a copy of your data, correct an error, or close your account. We process export requests within ten business days and send a JSON file to your registered email.

PRIVACY CONTACT

Reach Us About Your Data

Use the live-chat widget on the account page to ask about data access, correction or deletion — agents are available daily and can route your request to the privacy team. Email inquiries go to the address listed in your account footer. If you want a record export or need to dispute a data point, include your account username and a description of what you need; we respond within the timeframe local regulations require.

Live chat Open the account page and tap the message icon in the bottom corner — agents can answer data questions or pass formal requests to the privacy desk. Available every day; response time is usually under five minutes during peak hours.
Email support Send your data request or privacy question to the address shown in your account footer. Include your username and describe what you need — a data export, a correction, or account closure. The privacy team replies within the window local law requires.
Account settings Log in, open settings, then scroll to the privacy section to toggle non-essential cookies, download your transaction history, or request account closure. Changes take effect immediately; closure requests are reviewed and completed within two business days.

Common Privacy Questions

We receive a transaction reference, the amount and a timestamp from the payment gateway. Your wallet PIN, phone contacts and other app data stay with your e-wallet provider — we never see those. The reference lets us credit your account and match withdrawals to the same source.

Essential cookies are required to keep you logged in and maintain session state across pages. Analytics and advertising cookies can be disabled in account settings without affecting deposits, withdrawals or game access — you will still see the lobby, just without personalized campaign tracking.

Active-account transaction logs stay while your account is open. After closure we retain records for the period payment processors require — usually two years — then archive them with personal identifiers removed. Aggregate statistics may be kept indefinitely for operational analysis.

Log in, open account settings and select the data-export option, or contact support via live chat or email. We send a JSON file to your registered email within ten business days. The export includes account details, deposit and withdrawal records, session logs and cookie preferences.

Yes — contact support and request account closure. We close the account within two business days and anonymize your data after the retention period payment processors require. Some transaction records may be kept in aggregate form with no personal identifiers to meet regulatory obligations.

We do not sell or rent your data. Payment gateways process deposits and withdrawals, so they see transaction references. Analytics partners may place cookies to measure campaign performance; you can disable those in settings. We share data with authorities only when local law compels us to.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.